Day Spa Etiquette

For your best L’essence Day Spa experience and in consideration of those around you, we recommend…

Turn off cell phones and pagers when enjoying the spa experience.

Oor Day Spa is meant to be an escape from hectic everyday life. Please turn off cell phones and pagers so both you and other spa patrons can fully enjoy the peace and quiet the spa offers.

Be mindful of other guests.

Others want to enjoy the spa too. Please refrain from holding loud conversations with other spa patrons.

Arrive on time.

If this is your first visit, please arrive 15 minutes early to allow yourself time to check in, change, and relax in the lounge, sauna, or steam facilities. If for some reason you cannot make your appointment on time, please call and let us know that you are running late.

Cancellations

Please give L’essence Day Spa a 24-hour cancellation notice. Late cancellations will result in a 50% service charge.  Not showing up  for appointment will be charged a 100% service charge.  A credit card will be needed to hold appointments over one hour in length.

Shaving

Generally, shaving is not recommended prior to any treatments or hair removal services. However, it is recommended that men shave prior to a facial treatment and at least 2 hours before the scheduled appointment time.

Gratuities

Gratuities for services are greatly appreciated and can be either given directly to the staff member or extended at the front desk. Standard practice for excellent service ranges from a 15-20% gratuity.

Leave the kids at home

The Spa is a place where parents come to relax. Please, make babysitting arrangements in advance and come enjoy L’essence Day Spa without the little ones.

Wear what makes you feel comfortable.

Many spa visitors ask if they should go partially clothed or totally nude, especially when they are having a massage. The answer is simple. Wear whatever feels comfortable. It's all up to you.